The pick-up point in Madrid is located in Calle de Sevilla (28014), at number 6, in front of the Four Seasons Hotel. It is important to note that we do not have a physical location at this address; it is only a pick-up point.
The only exception is the Christmas lights tour in Madrid, whose pick-up location is at Calle Antonio Maura 13 (28014).
Before the tour start time you will receive a message with the name of your driver, and the number of the tuk tuk he/she is driving, so it will be easy to recognize him/her at the pick up point. The tuk tuks are always on time at the pick-up time, but sometimes there is traffic and they may be a few minutes late. Whenever there is a delay, you will be notified as far in advance as possible at the telephone number you provide.