A máximum of four (4) passengers are allowed per vehicle, whether adults, children or babies.

From 10 am to 21 pm.

The price is fixed per vehicle since it is a private tour. Before making the payment you must select the number of tuk-tuks you want to reserve:

• Group of up to four people: 1 tuk-tuk.
• Group of between 5 and 8 people: 2 tuk-tuks.
• Group of between 9 and 12 people: 3 tuk-tuks.

Always indicate the number of tuk-tuks, not the number of people!

Madrid

Pick up and drop off at Calle de Sevilla 6 (28014), in front of the Four Seasons Hotel.

The only exception is the Christmas lights tour in Madrid, whose collection point is at Calle Antonio Maura 13 (28014).

Malaga

Pick up and drop off at Calle Cortina del Muelle 1 (29015), in front of the AC Marriott Málaga Palacio.

In deed, they are 100% electric, silent and sustainable.

Yes they are and we guarantee that our guides-drivers will make you feel like a real local, sharing with you anecdotes and showing you unique places.

We comply with the safety and cleaning guidelines for the reduction of contagion by COVID19 of the World Health Organization, and of the Ministry of Health of Spain for guides and means of transport.

Madrid, Malaga and soon in Seville

Spanish, English and French.

Of course! As long as the conditions are not extreme and jeopardize your safety or that of the driver-guide. Our tuk-tuk are equipped with layers and blankets so that our clients do not get wet or go cold.

We recommend wearing comfortable clothes and shoes suitable for the weather, a bottle of water and a phone or a camera.

Do not worry, our guide-driver will be the one that finds you. He will be waiting for you at the agreed time and place. Otherwise, contact us by phone or WhatsApp at the number +34 680 69 54 87 and we will be glad to help you.

It is not necessary. The only thing you may have to show to the guide-driver is the ID or documentation with which you made the reservation.

Book through our website. A reservation will not be considered as confirmed if payment is not made.

Yes, by booking through our website you will get an 8% discount compared to OTAs.

Yes, you can make changes to your reservation by phone or WhatsApp at +34 680 69 54 87, or by sending an email to hello@ecotuktuk.com as long as it is at least 24 hours in advance.

In case of delay, the contracted activity will be reduced depending on the time lost, which may cause a change in the route set.

Cancellation must be requested by phone or WhatsApp at +34 680 69 54 87, or by sending an email to hello@ecotuktuk.com at least 24 hours before the scheduled time for the tour. The refund can only be made if this prior notice is made. No amount will be refunded if the cancellation takes place less than 24 hours in advance or if the resignation is not notified.

Yes, we organize customized tours. Contact us by phone or WhatsApp at +34 680 69 54 87, or by sending an email to hello@ecotuktuk.com and we will customize one for you!

We organize groundbreaking group activities, internal team building activities, transportation for fairs and congresses, birthdays, farewells, weddings …

In addition, our tuk-tuk will allow you to organize transfers to your events and please your clients with an unusual trip. Surprise your guests by appearing in a new and 100% ecological vehicle!