In deed, they are 100% electric, silent and sustainable.
How many passengers fit in a tuk-tuk?
A máximum of four (4) passengers are allowed per vehicle, whether adults, children or babies.
What is the operating schedule?
From 10 am to 21 pm.
How is the price set?
The total price is fixed per tuk-tuk, not per number of people.
Where are the customers picked up from?
At the door of any hotel located in the city center, it is not necessary to be registered in it.
The only exception is the Christmas lights tour in Madrid, whose collection point is at 13 Antonio Maura St (28014).
There are only four pickup points located throughout the city.
Are the drivers tour guides?
Yes they are and we guarantee that our guides-drivers will make you feel like a real local, sharing with you anecdotes and showing you unique places.
Commitment to safety (COVID19)?
We comply with the safety and cleaning guidelines for the reduction of contagion by COVID19 of the World Health Organization, and of the Ministry of Health of Spain for guides and means of transport.
What cities are we in?
Madrid, Malaga and soon in Seville
In what languages are the tours offered?
Spanish, English and French.
Do the tours take place on rainy and / or windy days?
Of course! As long as the conditions are not extreme and jeopardize your safety or that of the driver-guide. Our tuk-tuk are equipped with layers and blankets so that our clients do not get wet or go cold.
What should I take on the tour?
We recommend wearing comfortable clothes and shoes suitable for the weather, a bottle of water and a phone or a camera.
How can I recognize the guide-driver?
Do not worry, our guide-driver will be the one that finds you. He will be waiting for you at the agreed time and place. Otherwise, contact us by phone or WhatsApp at the number +34 680 69 54 87 and we will be glad to help you.
Do I need to print a receipt to present the day of the tour?
It is not necessary. The only thing you may have to show to the guide-driver is the ID or documentation with which you made the reservation.
How can I book a tour?
By phone or WhatsApp at +34 680 69 54 87, by sending an e-mail to firstname.lastname@example.org, or through our website. A reservation will not be considered as confirmed if payment is not made.
Is it cheaper to book on our website than with OTAs?
Yes, by booking through our website you will get an 8% discount compared to OTAs.
Is it posible to make any changes in the reservation?
Yes, you can make changes to your reservation by phone or WhatsApp at +34 680 69 54 87, or by sending an email to email@example.com as long as it is at least 24 hours in advance.
What happens in case of delay by the client?
In case of delay, the contracted activity will be reduced depending on the time lost, which may cause a change in the route set.
How can I cancel the reservation and request a refund?
Cancellation must be requested by phone or WhatsApp at +34 680 69 54 87, or by sending an email to firstname.lastname@example.org at least 24 hours before the scheduled time for the tour. The refund can only be made if this prior notice is made. No amount will be refunded if the cancellation takes place less than 24 hours in advance or if the resignation is not notified.
Do you organize customized tours?
Yes, we organize customized tours. Contact us by phone or WhatsApp at +34 680 69 54 87, or by sending an email to email@example.com and we will customize one for you!
What kind of services are offered for companies?
We organize groundbreaking group activities, internal team building activities, transportation for fairs and congresses, birthdays, farewells, weddings …
In addition, our tuk-tuk will allow you to organize transfers to your events and please your clients with an unusual trip. Surprise your guests by appearing in a new and 100% ecological vehicle!
You can send a message using the contact form below:
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